Privacy Policy
We are committed to safeguarding the privacy of your personal data. Please read the following privacy policy
to understand how we collect and use your personal data. If you are interested about data collected when you use
our products and services please see section 4.
1. Personal data we collect, how do we collect it, and why we collect it
1.1. Data that you voluntarily provide to us
When you use our website, products or services, or you communicate with us, we may ask you to provide certain
personal data voluntarily, including but not limited to your name, company position, postal address, telephone
number, mobile number, fax number, email address, account usernames, or passwords. The personal data that you
are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point
we ask you to provide your personal data.
1.2. Automatic data collection
When you use our website, products, or services, we may collect certain data automatically from your computers
or devices. The data we collect automatically may include your IP address, device type, operating system
details, unique device identification, browser type, browser language, operating system, geographic location
and other technical information. We may also collect data about how your device has interacted with our website,
products or services, including the pages or features accessed and links clicked, the amount of time spent on
pages, mouse hovers, the date and time of the interaction, error logs, referring and exit pages and URLs, and
similar information. Collecting this data enables us to better understand the visitors who use our website,
products, and services, including where they come from and what features are of interest to them. We use this
information for our internal analytics purposes, and to improve the quality, relevance, and security of our
website, products and services.
Some of the data may be collected automatically using tracking technologies.
We may collect logs and other data about access to and traffic passing through our network and equipment
for the purposes of availability and performance monitoring, maintenance, security monitoring and
investigations, conducting industrial or scientific research, new product and service development,
the enhancement of existing products and services, generating statistics, reporting, and trend analysis.
1.3. Data obtained from third party sources
From time to time, we may receive personal data about you from third party sources, but only where
such third parties have confirmed that they have your consent or are otherwise legally permitted
or required to disclose your personal data to us.
1.4. Cookies and other tracking technologies
A cookie is a small text file that gets entered into the memory of your browser by a website,
allowing the website to store information on your machine and later retrieve it.
Our website, products, and services may use cookies, unique device identifiers, and other tracking
technologies to distinguish you from other users and better serve you when you return to the website,
product, or service, and to monitor and analyze the usage of the website, product, or service.
Cookies also enable us and our third-party partners to track and target the interests of our
users to enhance the on-site or in-product experience through content, features, and advertisements.
We, along with our service providers, may also use other Internet technologies, to deliver or
communicate with cookies and track your use of our website, product, or service, as well as serve
you ads and personalize/customize your experience when you are using our website, product, or
service and/or when you are on other websites where those cookies can be accessed.
As explained above, we occasionally share information you have provided to us with service
providers, who will de-identify the information and associate it with cookies that enable us
to reach you. We may also help these service providers place their own cookies, by deploying a
cookie that is associated with a 'hashed' value associated with interest-based or demographic
data, to permit advertising to be directed to you on other websites, applications or services.
Most browsers automatically accept cookies, but you can modify your browser setting to decline
cookies by visiting the Help portion of your browser's toolbar. If you choose to decline cookies,
please note that your ability to sign in, customize, or use some of the interactive features of
our website, product, or service may be impeded, and the advertisements you see may not be as
relevant to you.
1.5. Location information
We may collect different types of information about your location, including general information
and more specific information. This information may be used to customize the services provided
to you, such as location-based information, advertising, and features. To do this, your location
information may be shared with our agents, vendors, or advertisers. If you do not want your
device to provide us with location-tracking information, you can disable the GPS or other
location-tracking functions on your device, provided your device allows you to do this. See
your device manufacturer's instructions for further details.
2. Legal basis for processing personal data
Our legal basis for collecting and using personal data will depend on the personal data
concerned and the specific context in which we collect it.
However, we will normally collect personal data from you only where we need the personal
data to perform a contract with you, or where the processing is in our legitimate interests
and not overridden by your data protection interests or fundamental rights and freedoms,
or where we have your consent to do so. In some cases, we may also have a legal obligation
to collect personal data from you or may otherwise need the personal data to protect your
vital interests or those of another person.
If we collect and use your personal data in reliance on our legitimate interests, or those
of any third party other than as described in this privacy policy, we will make clear to
you at the relevant time what those legitimate interests are.
We always try to collect only the bare minimum of data, and hold these data only as long
as needed. Your personal data is used only when needed, we routinely try to exclude your
personal data of any use where it is not necessary.
3. In case we share your personal data
3.1. We may transfer or disclose your personal data to the following categories of recipients:
3.1.1. To our companies, third party services providers, suppliers, agents, and other
organizations who provide data processing services to us, or who otherwise process personal
data on our behalf for purposes that are described in this privacy policy or notified to
you when we collect your personal data;
3.1.2. To our authorized partners, and other partners to process your order or sales enquiry,
manage your licenses, provide technical or customer support, advise of upcoming product or
service license expiry and renewal dates, or as otherwise notified to you when we collect
your personal data;
3.1.3 to any government department, agency, court or other official bodies where we believe
disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise,
establish, participate in, or defend our legal rights, or limit the damages we sustain in
litigation or other legal dispute, or (iii) to protect your vital interests, privacy, or
safety, or those of our customers or any other person;
3.1.4. To any other person with your consent to the disclosure.
Except as set out above, we will not disclose your personal data save where we need to do
so to enforce this privacy policy, our End User License Agreement, our rights generally,
or where required or permitted by applicable local or foreign law.
Whenever we share personal data, we take all reasonable steps to ensure that it is treated
securely and in accordance with this privacy policy. This may include without limitation
aggregating or de-identifying information so that it is not intended to be used by the third
party to identify you.
4. Data collected when you use our products and services
We use data that we collect from products and services for the purposes for which you
provided it, usage and audience counts, monitoring the performance and effectiveness of
the products and services, monitoring compliance with our terms and conditions, enabling
compatibility with third party operating systems/products/services, planning future roadmap
strategy, planning product/service/feature, conducting industrial or scientific research,
developing new products and services, enhancing existing products and services, troubleshooting
product issues, generating statistics, reporting, and trend analysis. This may include
incidental personal data (for example IP addresses, file names, and file paths).
We observe strict confidentiality and take extreme care to protect your valuable data.
Source projects you send to us are temporarily stored on our secure servers in an encrypted
form, once the analysis is complete and you have received the report your project is securely
erased from our secure servers. In case re-evaluation is expected we may securely store small
amount of data related to the false positive findings. It will be securely erased after the
re-evaluation is completed.
Supplementary data you send us for analysis, evaluation or interpretation (such as log or
data files generated by our products and services) are securely stored as long as they are
necessary for providing you the requested service and are securely erased afterwards.
On your request, we may collect data about access to and traffic passing through your network
and your equipment for the purposes of delivering our services. These data are securely stored
as long as needed for providing you with the service requested and are securely erased afterwards.
5. Contact details related to the data privacy
If you have any questions, comments, concerns, or complaints about this privacy policy or
how we treat your personal data, or if you want to request any information about your
personal data or believe that we are holding incorrect personal data on you, please contact us at
dataprivacy@defensecode.com.
